Shipping Policy
At Sneh
HastaKala, we are committed to ensuring your handmade jewelry reaches you safely and promptly. Please review our shipping policy for detailed information on shipping times, costs, and procedures.
Shipping Destinations
We currently ship to locations within India and internationally. For international shipping, please contact us directly for rates and availability.
Processing Time
Order Processing: All orders are processed within 4-5 business days. Please note that processing times may vary during peak seasons or due to high order volumes.
Custom Orders: If you have placed a custom order, please allow an additional 6-7 business days for processing
.
Shipping Methods and Delivery Times
Domestic Shipping: We use reliable courier services to deliver your order. Estimated delivery times for domestic shipments are 5-7 business days from the date of dispatch.
International Shipping: For international orders, delivery times vary based on the destination. Typically, international shipments take between 10-15 business days. Customs processing may add additional time
.
Shipping Costs
Domestic Orders: Shipping charges are calculated based on the weight of your order and the delivery location. You will see the shipping cost at checkout before you complete your purchase.
International Orders: Shipping costs for international orders will be calculated at checkout based on the destination and order weight. Please note that you may be responsible for any customs duties or taxes applied by your country.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.
Shipping Issues
**Missing or Del
ayed Shipments:** If your shipment is delayed or missing, please contact us at [snehhastakala@gmail.com] as soon as possible. We will work with our courier partners to locate your package and resolve the issue.
Damaged Goods: If you receive a damaged or defective item, please contact us within 48 hours of receiving your order. Provide photos of the damaged item and packaging to help us address the issue promptly.
Address Accuracy
Please ensure that your shipping address is correct at the time of purchase. We are not responsible for delays or issues caused by incorrect or incomplete addresses provided by the customer. If you need to make changes to your shipping address, please contact us immediately before your order is processed
Thank you for choosing Sneh HastaKala. We appreciate your support and look forward to delivering your beautiful handmade jewelry to you